Return Policy​

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- You may return your order within 14 days of delivery.

- Return shipping costs are at the customer’s expense.

- Items must be unworn, unused, and in their original condition with all tags attached.

- To initiate your return, please complete the return form below before sending back your items.

- Refunds will be processed within 7–10 business days after your return has been approved.

- Exchanges are not offered directly. If you need another size or product, please return your order and place a new one.

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​How to Return

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1. Fill in the 'Return Form' below to register your return.

2. Pack your items securely in the original packaging (or a suitable alternative).

3. Include a printed copy of your return confirmation email inside the parcel.

4. Ship the parcel back to us with your preferred courier.

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Questions?

 

If you have any questions about returns, please visit our FAQ page or contact us at info@kimacollections.com